Avoiding Onboarding Delays
Onboarding with a new broker should be a quick process, taking only minutes. However, many carriers are now facing delays, repeated requests for documentation, or outright rejections. This is due to the rising threat of freight fraud in the industry, which has prompted brokers to require ID‑verified Standard Carrier Alpha Codes® (SCACs)® as part of their onboarding procedures.
If you’re asked to verify your identity during onboarding, it’s important to know that this is now a standard practice across the industry.
Why Brokers Are Asking for ID‑Verified SCACs
Freight fraud is a growing concern. Brokers are responding by requiring ID‑verified SCACs to protect themselves and their clients from various types of fraud.
Freight Fraud Is Rising
Double brokering, identity theft, and carrier impersonation are now widespread. Fraudsters frequently steal legitimate carriers’ SCACs, MC numbers, or insurance details to book freight they never intend to move.
As a result, brokers must confirm several key points during onboarding:
- The carrier is legitimate;
- The SCAC belongs to the company; and
- The person onboarding is authorized.
ID‑verified SCACs help stop impersonation before it happens.
Public Records Alone Aren’t Enough
FMCSA data, insurance certificates, and SCAC databases do not verify the identity of the individual submitting documents. Because public information can be easily copied, it is not sufficient for preventing fraud.
ID verification ensures:
- A real person matches a real government ID;
- The ID aligns with company records; and
- The SCAC is tied to a verified identity.
Shippers Demand Stronger Compliance
Major shippers, particularly in retail, food, and pharmaceutical sectors, now require brokers to use only verified carriers. This includes:
- Verified identities;
- Verified SCACs; and
- Verified authority and insurance.
Brokers who fail to comply with these requirements risk losing major accounts.
How ID‑Verified SCACs Help Carriers
Once a carrier is verified, brokers are able to:
- Approve carriers faster;
- Reduce repeat document requests;
- Skip manual checks; and
- Trust carrier profiles across platforms.
Verify Your SCAC and Prevent Costly Delays
Ensure your identity is trusted across the industry. Start your ID verification today.
