Privacy Policy

REVISION DATE: July 11, 2025

In this Privacy Policy ("Policy"), we describe how the National Motor Freight Traffic Association, Inc.™ ("NMFTA™") collects, uses, and discloses information that we obtain about visitors to our website nmfta.org, including any related sites that share the same or similar branding and the services available through our website (collectively, the "Services"). 

By visiting the website, or using any of our Services, you agree that your personal information will be handled as described in this Policy. Your use of our website or Services, and any dispute over privacy, is subject to this Policy and our Terms of Use, including its applicable limitations on damages. The NMFTA Terms of Use are incorporated by reference into this Policy. 

 

THE INFORMATION WE COLLECT ABOUT YOU

We collect information about you directly from you, from third parties, and automatically through your use of our website or Services. 

Information We Collect Directly From You. The information we collect from you depends on how you use our Services. For example: 

  • Visitors to our website who make purchases on nmfta.org: Your company name, email address, payment information, mailing and shipping address, and telephone number and fax number.  
  • Visitors to our website who sign up to receive information from us: Your email address and your first name and last name, if applicable.  
  • Other visitors to our website: Any information you choose to submit to us via the website. For example, if you complete a feedback form, then we will collect the information you enter in response to the questions on the form. 
  • Our members (membership registration): Your name, email address, mailing address, and, if you choose, your company department, title, Company ID, phone number, fax number, and headshot.  
  • Our members (meeting registration): Your name, company name, mailing address, email address, mobile phone number, headshot, as well as the name of spouse or guests attending, if applicable. 
  • When using our Services to file for Standard Carrier Alpha Code® (SCAC®)(including third parties who do so on your behalf): Your company name, address, telephone number, contact name, contact email address, as well as MC, FF, and US DOT numbers when applicable, and assigned SCAC code if a renewal 

Information We Collect from Third Parties. We receive information from motor freight carriers about shipments (e.g., shipping identifier, carrier name, shipping item number, and dimensions and weight of freight), which we aggregate. We then provide that aggregated information back to the carriers who provided information to us. We also use the aggregated information about shipments to assist in the freight classification process. 

Information We Collect Automatically. We automatically collect information about your use of our website through cookies and other technologies. Please see the section "Our Use of Cookies and Other Tracking Mechanisms" below for more information. 

 

HOW WE USE YOUR INFORMATION

We use your information, including your personal information, for the following purposes: 

  • To provide our Services to you and to fulfill your orders. 
  • To communicate with you about your use of our Services, to respond to your inquiries, and for other customer service purposes. 
  • To tailor the content and information that we may send or display to you, to offer personalized help and instructions, and to otherwise personalize your experiences while using the Services. 
  • To send you email marketing about our products and services and the products and services of third parties that we think may be of interest to you. 
  • To send you news and newsletters. 
  • To conduct surveys and send questionnaires. 
  • To better understand how our Services are accessed and used, both on an aggregated and individualized basis. For example, we will evaluate which features of our website are most (or least) used by users, and we will use this information to drive improvements based on our users’ preferences and needs. 
  • To comply with legal obligations, as part of our general business operations, and for other business administration purposes. 
  • Where necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person or violations of our Terms of Sale, Terms of Use, or this Policy. 

 

 

HOW WE SHARE YOUR INFORMATION

We may share your information, including personal information, as follows: 

  • Service Providers. We disclose the information we collect from you to service providers, contractors, or agents who perform functions on our behalf. These service providers include vendors who assist us in facilitating meetings, such as hotels and information technology-related vendors. 

We also disclose information in the following circumstances: 

  • Business Transfers. If (i) we or our affiliates are or may be acquired by, merged with, or invested in by another company or (ii) if any of our assets are or may be transferred to another company, whether as part of bankruptcy or insolvency proceeding or otherwise, we may transfer the information we have collected from you to the other company. As part of the business transfer process, we may share certain of your personal information with lenders, auditors, and third-party advisors, including attorneys and consultants. 
  • In Response to Legal Process.  To comply with the law, a judicial proceeding, court order, or other legal process, such as in response to a court order or a subpoena. 
  • To Protect Us and Others. When it is appropriate to do so to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the safety of any person, violations of our Terms of Sale, Terms of Use, or this Policy, or as evidence in litigation in which we are involved. 
  • Aggregate and De-Identified Information. We share aggregate, anonymized, or de-identified information as described in Information we Collect from Third Parties section above. 

 

OUR USE OF COOKIES AND OTHER TRACKING MECHANISMS

To improve your experience on this website, we use cookies and other tracking mechanisms to track your use of our website or Services which allows us to better operate, analyze, improve and protect the security of our Services and tailor content and advertising to user interests. We may combine this information with other personal information we collect from you. 

Cookies. Cookies are alphanumeric identifiers that we transfer to your device’s hard drive through your web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our website and Services, while others enable a faster log-in process or allow us to track your activities at our website and Service. There are two types of cookies: session and persistent cookies. 

  • Session Cookies. Session cookies exist only during an online session. They disappear from your device when you close your browser or turn off your device. We use session cookies to allow our systems to uniquely identify you during a session or while you are logged into the website and Services. This allows us to process your online transactions and requests and verify your identity, after you have logged in, as you move through our website and Services. 
  • Persistent Cookies. Persistent cookies remain on your device after you have closed your browser or turned off your device. We use persistent cookies to track aggregate and statistical information about user activity. 

Disabling Cookies. If you prefer, you can edit your browser options to block cookies. The Help portion of the toolbar on most browsers will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Visitors to our website and Services who disable cookies will be able to browse certain areas of the website, but some features may not function 

 

THIRD-PARTY LINKS

Our website and Services may contain links to third-party websites. Any access to and use of such linked websites is not governed by this Policy but instead is governed by the privacy policies of those third-party websites. We are not responsible for the information practices of such third parties. 

 

SECURITY OF MY PERSONAL INFORMATION 

We have implemented reasonable precautions to protect the information we collect from loss, misuse, unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our best efforts, no data security measures can guarantee security.   

 

ACCESS TO MY PERSONAL INFORMATION 

You may modify personal information that you have submitted by logging into your account and updating your profile information. Please note that copies of information that you have updated, modified or deleted may remain viewable in cached and archived pages of the website for a period of time. 

 

WHAT CHOICES DO I HAVE REGARDING USAGE OF MY PERSONAL INFORMATION? 

We may send periodic promotional emails to you. You may opt-out of promotional emails by following the opt-out instructions contained in the email or by logging into your account and updating your communications preferences. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt out of receiving promotional emails, we may still send you emails about your account or any services you have requested or received from us. 

 

 

CHILDREN UNDER 18  

Our Services are not designed for children under 18. If we discover that a child under 18 has provided us with personal information, we will delete such information from our systems. 

 

 

STATE PRIVACY RIGHTS 

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide their state residents with rights to: 

  • Confirm whether we process their personal information. 
  • Access and delete certain personal information. 
  • Correct inaccuracies in their personal information, taking into account the information’s nature processing purpose (excluding Iowa and Utah). 
  • Data portability. 
  • Opt-out of personal data processing for targeted advertising (excluding Iowa); sales; or profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah). 
  • Either limit (opt-out of) or require consent to process sensitive personal data. 

Nevada provides its residents with a limited right to opt-out of certain personal information sales. However, please know we do not currently sell data triggering Nevada’s opt-out requirements. 

The exact scope of these rights may vary by state. To exercise any of these rights please contact us at customerservice@nmfta.org or (703) 838-1810. 

 

CONTACT US 

If you have questions about the privacy aspects of our Services or would like to make a complaint, please contact us at customerservice@nmfta.org or (703) 838-1810. 

 

CHANGES TO THIS POLICY 

This Policy is current as of the Revision Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on our website. If we make any changes to this Policy that materially affect our practices regarding the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our website or by contacting you at the email address we have on file for you.