The newest SCAC system has officially launched, and companies all across the trucking industry are getting acquainted with the first all-digital system for managing Standard Carrier Alpha Codes.
Of course, when things change, people sometimes need help. We want to let you know where you can get it.
Sometimes a person just wants a simple question answered by another human being:
Call us at 866-411-6632
Email us at firstname.lastname@example.org
The launch of SCAC 2.0 has been a long time coming for us at NMFTA, and we’re very pleased with both the design and the execution. It will now be possible for companies to manage their SCAC accounts directly and digitally – eliminating almost all reasons for them to contact NMFTA for help.
Aside from our call center and email system, we offer an array of other helpful resources.
Find how-to videos, that walk users through the process in a thorough and easy-to-understand manner, here: https://nmfta.org/scac-resources/.
As a reminder, with the new SCAC system:
As of Monday, April 10, the rollout has been great so far, and we’ve received very positive feedback from the industry. We’re glad for that. We worked hard to get to this point.
Please take advantage of the resources that are available to you and contact us if you need more help.
We created SCAC 2.0 to put you in charge of your account and to take us out of the loop as much as possible. Once you feel confident you have that full autonomy and you’re completely comfortable with the app – which we don’t expect to take long – then we will know we have succeeded.