When shipping less-than-truckload (LTL) freight, accuracy is everything. Misclassified freight doesn’t just cause small hiccups—it can derail profits, damage customer relationships, and drain time and resources from every part of your logistics operation.
Whether you’re in LTL pricing, operations, or claims, you’ve likely dealt with the consequences, like reweighs, rebills, disputes, or frustrated customers. Often, it starts with something simple—like using an outdated classification number or misinterpreting National Motor Freight Classification (NMFC®) language.
That’s why we created ClassIT+™. It’s the smarter, faster, more reliable way to classify LTL freight.
The Hidden Cost of Misclassified Freight
Misclassifications often fly under the radar… until they cost you.
A wrong classification can trigger additional freight charges, audit disputes, or unnecessary claims. Shippers may underpay. Carriers may underbill. And the back-and-forth wastes everyone’s time.
Inconsistent processes and outdated tools are often to blame. Many teams still rely on static PDFs, institutional knowledge, sticky notes (yes, sticky notes!), or multiple disconnected systems to interpret the NMFC. That’s where errors creep in.
LTL Classification Is Complex, But It Doesn’t Have to Be
The NMFC system is comprehensive—and for good reason. It helps standardize classification based on a product’s density, handling characteristics, stowability, and liability. And it helps simplify those not-so-straightforward situations. For example:
- The same item might be classified differently depending on how it’s packaged.
- Small wording differences between similar items can have major consequences.
- Manually cross-referencing rules, notes, and packaging exceptions leaves room for error.
ClassIT+: Built to Solve These Challenges
ClassIT+ was developed to simplify LTL freight classification, without sacrificing accuracy. It’s a digital, cloud-based tool built directly from the NMFC and designed for real-world logistics teams.
Here’s how it helps prevent misclassified freight:
Smarter Search
Quickly find NMFC numbers by keyword, phrase, or item number—no scrolling through the NMFC book, long PDFs, nor will you need to flick through old printouts.
Real-Time Updates
ClassIT+ always reflects the most current version of the NMFC, so you’re never working with outdated info or NMFC codes.
Integrated Packaging Rules
See applicable packaging and rule notes instantly, helping you classify correctly based on how a product is shipped.
New ClassIT+ vs. Previous Tool: What’s Changed?
If you’ve used the old ClassIT interface, the new ClassIT+ is a major upgrade. Here’s a quick side-by-side comparison:
| Feature | Previous ClassIT Tool | New ClassIT+ |
| Search Functionality | Basic keyword search, slow performance | Modern search engine with suggestions as you type, simplified or detailed results, lightning fast performance |
| User Interface | Legacy design, outdated infrastructure | Clean, modern, mobile-responsive layout built using the latest technology |
| User Experience | Same experience for everyone | Unique experience with a customizable dashboard, saved favorites, stored search history, and comments |
| Packaging Requirements | Accessible from search results | Accessible from search results, save as favorites, add notes/comments |
| Notifications of NMFC Data Changes | No notifications | On-screen indicators, email notifications, detailed and simplified summaries |
| Item’s History of Changes | Manual analysis of PDFs required | Recent history available on-screen directly from item’s details |
| Density Calculator | Standalone density calculator | Integrated density calculator with side-by-side reference to the item you’re working with |
| Team Collaboration | Individual use, no collaboration | Designed to support collaboration across multiple departments (pricing, claims, ops) |
| Access Anywhere | Desktop-only | Cloud-based—works on any device |
From Classification to Collaboration
LTL freight classification doesn’t just affect one department. Here’s how different teams benefit from ClassIT+:
- Pricing & Rating: Get classification right up front to avoid surprises.
- Operations: Build accurate quotes, routes, and documentation faster.
- Claims & Audit: Reduce the number of disputed shipments—and have better documentation when you do.
When everyone’s using the same tool, working from the same data, and making decisions based on consistent classification standards, the entire operation runs smoother.
Classify with Confidence
At the end of the day, classification is too important to leave to guesswork. With ClassIT+, your teams can stop hunting, double-checking, or second guessing—and start classifying with confidence.
Ready to see how it works?
