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Contact the NMFTA

Our team is available to help answer your questions quickly and efficiently.

SCAC Support

Have questions about how to apply, renew, or purchase additional Standard Carrier Alpha Code® (SCAC)® products? We’ve compiled an informative resources page for you.

Click the button below to access how-to videos, user manuals for carriers, partners, and more.

View Resources

NMFC Support

For assistance with the content of the National Motor Freight Classification® (NMFC)®, contact our Interpretations team.

Requests for assistance must be submitted through the NMFTA’s online store and are limited to one article per inquiry. If more than one article is included in the inquiry, the Freight Classification Development Center (FCDC) will only provide a response for one. Additional inquiries will have to be submitted under a separate order.

Contact Interpretations
Purchase Interpretations Assistance

We’re Here to Help

General Inquiries

For SCAC Support (Applications and Renewals), ClassIT+™ Support, or NMFC Support:

customerservice@nmfta.org
(703) 838-1810
(866) 411-6632 (orders only)

Membership

For billing, application, or renewal questions:

membership@nmfta.org 

Cybersecurity

cyber@nmfta.org

Digital Standards Development Council™(DSDC)™ (Digital Standards/APIs)

dsdc@nmfta.org

Classification Research

research@nmfta.org 

NMFC Interpretations and Training

interpretations@nmfta.org 

Meeting and Events

meetings@nmfta.org 

Media, Marketing, and Public Relations Inquiries

marketing@nmfta.org

Sales

sales@nmfta.org 

Mailing Address:

National Motor Freight Traffic Association, Inc.
1001 North Fairfax Street, Suite 600
Alexandria, VA 22314-1798

Phone:

Available Weekdays 8:30 am-5:00 pm ET

866-411-6632

What We Can We Help You With

  • Learn about SCAC applications, renewals, or verification.
  • Get support for NMFC or ClassIT+ classification tools.
  • Access resources from the DSDC.
  • Connect with our Cybersecurity or Events teams.
  • Learn how to Join NMFTA as a member organization.
Join Us Here

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